OPERATIONS
Uniformed officers in the Operations Division work at assigned posts in addition to proactively patrolling. Their goal is to provide as much visibility and interaction as possible. Officers receive six weeks of training, and are certified in de-escalation techniques from the Crisis Prevention Institute. Additional certification is provided from the International Association of Healthcare Security and Safety to ensure that staff receive the most up-to-date and effective training.
SPECIALIZED SERVICES
Security Investigations Unit
The Security Investigations Unit works diligently to support healthcare professionals, balancing patient care and staff safety. The team stays abreast of cases of disruptive behaviors and works to facilitate plans aimed at providing the best possible outcome for all involved.
Security Vulnerability Assessment
The Security Vulnerability Assessment team performs site assessments of entire buildings, units, and workspaces to ensure that environmental design enhances safety. During the planning stages of projects, they work with architects and building designers of what recommendations a location needs to perform its daily functions as safely as possible.
COMMUNICATIONS CENTER
Security Dispatchers are responsible for providing dispatch services, monitoring video surveillance and providing alarm response for multiple University of Utah Health facilities. They receive and relay information to medical units, security officers, law enforcement, emergency management, and various stakeholders throughout University of Utah Health.
COMPLIANCE OUTREACH
The University of Utah Health Security Compliance/Outreach Manager is responsible for personnel matters involving employees of the Health Security Division and coordinates with the University of Utah Department of Public Safety Professional Standards when necessary. The Health Security Compliance Manager is also critical in establishing and maintaining a structured framework of policies, procedures, and guidelines within the Health Security Division. Policy development is a vital aspect to support adherence to industry guidelines from the International Association for Healthcare Security and Safety (IAHSS), in addition to public safety and hospital accreditation standards.
TRAINING
This team works to provide quality training for security staff to ensure they have the tools and education needed to provide effective security and safety services. They also provide training to clinical and non-clinical hospital staff with an emphasis on workplace violence prevention, de-escalation techniques, and personal safety. Policy development is also a vital aspect to support adherence to industry guidelines from the International Association For Healthcare Security and Safety, in addition to public safety and hospital accreditation standards.
We are committed to continuous improvement and to creating a safe environment that meets the needs of the U community. Please share your feedback with us. This information is received by the Office of the Chief Safety Officer, which serves as the central administrative unit for all public safety functions, including University Police, Community Services, Emergency Management, Emergency Communications, Campus Security, and U Health Security.
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